Terms of service.
By using this website and placing takeout orders, you agree to these terms. They exist to keep things simple and clear for both of us. If anything here is confusing, call us and we will explain it.
1. Agreement to these terms
These Terms of Service ("Terms") govern your use of the Vida Cafe website at vidacafe.shop and any takeout, catering, or event orders you place through it or in person. By using the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.
2. Who can order
You must be at least 18 years old to place a takeout or catering order. If you are under 18, an adult must place the order on your behalf.
3. Ordering and confirmation
When you place a takeout order online, you are making an offer to purchase the items in your bag at the prices shown. Your order is not confirmed until you receive an order number on the confirmation page. If we cannot fulfill your order — for example, if we are unexpectedly closed or out of a key ingredient — we will contact you at the phone number you provided and cancel the order at no cost to you.
Menu prices are listed in US dollars and include applicable sales tax. We reserve the right to correct pricing errors. If a pricing error is discovered before you pick up your order, we will contact you before charging you the corrected amount.
4. Pickup and timing
All takeout orders are pickup-only at 45641 McKenzie Hwy, Vida, OR 97488. We do not deliver, and we do not work with third-party delivery services. Pickup times selected at checkout are estimates based on our kitchen schedule; we will do our best to have your order ready at the chosen time, but we cannot guarantee exact timing on busy days. If your order is running more than 15 minutes late, we will call you.
Pickup is available only during business hours: Wednesday through Sunday, 8:00 AM – 2:00 PM Pacific Time. We are closed on Monday and Tuesday.
5. Payment
We do not collect payment online. Payment for takeout orders is due at the counter when you pick up your food. We accept cash, all major credit cards, Apple Pay, and Google Pay. Catering and private events require a 50% deposit as described in their respective pages.
6. Cancellations
You may cancel a takeout order by calling us at (541) 896-3289 before your food is prepared. There is no cancellation fee, but if your food is already on the griddle we may not be able to stop it. Catering cancellations follow the policy described on the Catering page; event cancellations follow the policy on the Private Events page.
7. Allergens and dietary restrictions
Our kitchen handles wheat, dairy, eggs, soy, and tree nuts. We cannot guarantee that any item is free of a specific allergen. If you have a severe allergy, please call us directly before ordering and speak with a manager. By placing an order without notifying us of an allergy, you accept the risk inherent in a shared kitchen environment.
8. Accuracy of content
We try to keep the menu, prices, hours, and other information on this site accurate, but we are a small business and errors happen. Photographs are illustrative — actual portions may vary. We reserve the right to change the menu, hours, and prices at any time without prior notice. If you are making a long drive to visit us, we always recommend calling ahead to confirm.
9. Intellectual property
All content on this website — text, images, logos, layout, and code — is the property of Vida Cafe or its licensors and is protected by copyright and other laws. You may not copy, reproduce, or republish content from this site for commercial purposes without our written permission. Personal, non-commercial use — like sharing a link or quoting a sentence in a review — is always fine.
10. Third-party links
We do not control those sites and are not responsible for their content or privacy practices.
11. Limitation of liability
To the maximum extent permitted by law, Vida Cafe is not liable for any indirect, incidental, or consequential damages arising from your use of this website or from any transaction conducted through it. Our total liability for any claim arising from an order is limited to the amount you paid for that order.
12. Governing law
These Terms are governed by the laws of the State of Oregon, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the site will be resolved in the state or federal courts located in Lane County, Oregon.
13. Changes to these terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Continued use of the site after changes are posted means you accept the updated Terms.
14. Contact
Vida Cafe
45641 McKenzie Hwy, Vida, OR 97488
Phone: (541) 896-3289
Email: [email protected]